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5 comments:
The best strategy is to buy the Time Capsule at the same time you upgrade to a new Mac and cover the Mac with Applecare. According to the Apple Service rep I talked to (who said they didn't get that many TimeCapsule calls), the Time Capsule will automatically be covered under your AppleCare policy. That will get you backups and protection out to 3 years at which time you should probably be thinking about replacing the system anyway.
Jack
That's actually how I got mine replaced. The funny thing though is that I actually had to be the one to bring it up the first time I called AppleCare. The service rep actually had to double check first if I qualified for a replacement. He initially told me that the AppleCare policy and the Time Capsule should be purchased at the same time. I pointed out that the policy does not state that. It took a few days for the whole replacement deal to be finalized. Seems to be hit or miss with these replacements. I've heard of some people getting replacements even though its out of warranty and without AppleCare. The new one I got is still the same model as the old one. Still seems to run as hot as the first one so I'm kinda worried that it won't last long too. I put it on rubber legs to elevate it and hopefully get better circulation. Don't know if it's working though. I really think these things should last more than three years.
i was surprised to see that your time capsule died.. is it not supposed to be your backup? what happened to your files?? i was contemplating on getting one but because of the price, i opted for a 320g hard disk and used time machine instead..
i just chanced upon your site now by the way.. will bookmark this site.. i have been a mac lover for almost 4 years now :)
Hi, Marion! Thanks for visiting! Fortunately my files are all ok. It was just the power supply that died. I had to ask for the hard drive back though. At first they were just going to give me a new time capsule as a replacement, and they weren't going to send back the original hard drive. I told them that I needed many of the files in it and didn't really feel comfortable having them keep it since I had my files in it. Fortunately, they decided to give me back the original hard drive as well.
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